Margo Livery
AI Phone Receptionist
for Limo & Black-Car Operators.
The whole front office for limo, black-car and executive transportation. Margo answers every reservation call 24/7, works through the trip with the caller, and puts it in front of you to approve — with a booking website and Google Business Profile cleanup in the Studio build.
Hear Margo now — livery sales line
Call (774) 485-6805
This is our sales line for operators, not a passenger booking line. Margo will talk you through it and take your details for a callback.
What ships in the package
Not a brochure site.
A full front desk.
24/7 reservation answering
Margo answers every call in a warm human voice — late-night airport run, Saturday wedding, Sunday roadshow — in English, Spanish or Brazilian Portuguese. She works through the trip with the caller instead of sending a high-value lead to voicemail.
The trip fills in while she talks
Pickup, destination, date and time, passengers, bags, flight details, return leg — each detail is checked as it's captured and appears on your reservation screen during the call. She asks only for what's still missing.
Quoting from your rate sheet
Margo never invents a price. She can present a fare only where you have loaded your own rates for that vehicle class; otherwise she captures the request and hands it to you to price.
You approve every booking
Nothing goes to a driver on Margo's say-so. Trips land in your reservations queue with the full transcript so you confirm before anyone is dispatched.
Booking website with your photos
Part of the Margo Solo Studio build: a booking site for your company with your fleet, service area and rates, plus a Google Business Profile cleanup so local searchers find you.
Review requests after the ride
Completed rides can trigger a text asking the passenger to review you. Every passenger gets the same public review link regardless of how they felt; you can also invite private feedback alongside it.
vs. a web-design agency
A new website is nice.
It still can't pick up.
| Capability | Typical web agency | Margo Livery |
|---|---|---|
| 24/7 phone answering | — | Included |
| Captures the full trip on the call | — | Included |
| Quotes from rates you supply | — | Included |
| Operator approves before dispatch | — | Included |
| English · Spanish · Portuguese | — | Included |
| Booking website with your fleet | Included | Studio build |
| Deposit link by text | — | Optional, needs Stripe setup |
| Dispatch software sync | — | Available on request* |
Pricing
Two ways to start.
Answering, or the full build.
16 of 25 founder seats left
9 claimed
Answering only — Margo Solo
$49/mo
Margo answers your line and captures the trip request, then emails you everything with the transcript and recording. 150 answered minutes / month (~75 calls), then $0.28/min.
- 24/7 answering on your existing line
- 150 answered minutes / month (~75 calls)
- English · Spanish · Brazilian Portuguese
- Owner email after every call — transcript + recording
- Message capture, FAQs, spam block
- No calendar booking or text follow-up at this level
Margo Solo Studio
$249/mo
$299
Plus $199 one-time setup · founders pricing
The full livery build on top of the Growth plan: 800 minutes / month (~400 calls), text follow-up, reservation capture, a booking website and a Google Business Profile cleanup. Overage $0.28/min.
- Everything in Growth — 800 minutes, auto-SMS, 3 concurrent calls
- 24/7 Margo answering your line
- Rate sheet quoting on every call
- SMS + email trip alerts to you
- Booking website with your photos
- Enhanced calendar & booking (replaces paper)
- Google Business Profile cleanup
- Stripe deposit links (optional)
- $0.28/min overage
- One-week white-glove setup
Founders pricing on Margo Solo Studio is $249/mo instead of $299/mo, plus a $199 one-time setup, for the first 25 operators. Text follow-up starts once your carrier registration is approved; voice answering is live as soon as your line is forwarded. Call (774) 485-6805 to talk it through.
* Dispatch software sync, including LimoExpress, is set up per operator and is not part of a standard subscription. Any LimoExpress licence is billed to you directly by LimoExpress.
Margo never invents or estimates prices. She may communicate only prices, rate tables or pricing rules specifically approved by the business.
FAQ
Livery questions, answered
Do I have to change my phone number?
No. You keep the number you already advertise. You set conditional forwarding on your line so calls reach Margo when you're busy, don't answer, or you're closed — the caller never sees a different number.
Does she answer after hours and on weekends?
Yes. Margo answers around the clock, and you can set a different greeting for nights and weekends.
What languages does she speak?
English, Spanish and Brazilian Portuguese. She follows the caller's language rather than asking them to press a number.
Will she book an appointment or just take a message?
Both are supported, and you decide. Calendar booking is part of Growth and Managed; on Solo she answers questions and takes a detailed message. Booking can also be switched off entirely for your business.
What if the caller wants a person?
She offers to take a message for you or to pass the caller to a fallback number you configure. You get an email with the transcript and recording either way.
What's involved in setting it up?
Your business details, hours, services and what you don't offer, then a test call to your forwarded line so you hear her before you commit. Text follow-up requires carrier registration, which is filed during onboarding — the approval timing is up to the carriers, not us.
What's included, and what costs extra?
Solo includes 150 answered minutes / month (~75 calls), Growth 800 minutes / month (~400 calls), Managed 1,800 minutes / month (~900 calls). Beyond that it's $0.28/min, texts are $0.01/segment, and an extra phone number is $10/mo.
What happens if a connected system is unavailable?
The call still gets answered. If a calendar or other connected system can't be reached, Margo takes the details as a message and flags it for you instead of guessing or promising a time.
Ready to stop losing reservations to voicemail?
Call (774) 485-6805 — our livery sales line. Margo will talk you through it and take your details, and Steve will follow up to set up your demo. No card, no contract.