For auto repair shops
AI Receptionist
for Auto Repair Shops.
Margo answers every call to your shop — after hours, weekends, mid-oil-change — in a warm human voice. She books the appointment, takes the message, deflects the 'is it ready yet?' calls, and never, ever quotes a price. From $49/mo. Live the same hour you forward your line.
Hear Margo answer for a shop
Call (774) 436-2746
Margo asks what business you run. Say "auto repair" (or press 2) and she'll pitch you live and take your callback.
What she does on day one
Built around the bay,
not a call center.
After-hours intake
Customer calls at 9 p.m. with a check-engine light? Margo picks up in your shop's name, gets the year/make/model, the symptoms, and the best callback number — and books a diagnostic for the next open bay.
Status calls deflected
'Is my car ready yet?' is the #1 interruption in the bay. Margo handles it: she takes the RO number, says you'll text or call back when it's done, and pings the service writer instead of pulling them off a vehicle.
'Do you work on my car?'
Margo knows your make list, your specialties (diesel, hybrid, fleet, European), and what you don't touch. No more callbacks just to say 'sorry, we don't do trannies.'
Never quotes a price
Hard-coded rule. Margo won't say a number, ever. She offers a free estimate appointment or takes a message for the writer. No more lost customers because someone guessed wrong on the phone.
Books into your calendar
Booking calendar with service-to-duration mapping (oil change 30 min, diagnostic 60, brakes 90), buffer time, blackout days and tech-specific slots. Included on Growth and Managed; on Solo she takes the request as a message instead. You can switch booking off entirely and have her take messages only.
Post-call recap to the caller
Every caller gets the details in writing — the appointment time, your address, and how to reschedule. Text recap comes from your business number on Growth and Managed once your carrier registration is approved; Solo sends the same thing by email.
vs. what you do today
Voicemail loses customers.
A front-desk hire costs $3,500/mo.
| Capability | Voicemail | Service writer answering | Margo |
|---|---|---|---|
| Picks up at 7 p.m. / Saturday / Sunday | — | — | Included |
| Books a repair appointment | — | Yes (if not slammed) | Included |
| Handles 'is my car ready?' | — | Pulls writer off bay | Included |
| Never quotes a price | n/a | Depends on staff | Hard-coded |
| Texts the caller a confirmation | — | Sometimes | Included* |
| Cost per month | $0 — plus the work that never calls back | A front-desk salary | $49–$249 |
* Post-call text is on Growth ($249) or as a $15/mo add-on to Solo. Solo ($49) sends the same recap by email instead. Texting switches on once your carrier registration is approved — that timing is set by the carriers, not by us. Voice answering is live as soon as your line is forwarded.
Pricing
Two plans.
Live the same hour.
Most shops start on Growth — it adds calendar booking and a text recap to the caller from your business number. Solo is the right pick if email follow-up is enough and you want to skip the carrier paperwork.
Solo
$79$49/mo
Launch price — first 20 customers
Margo answers every call, all day, in your business name. Post-call email recap. Live the same hour you forward your line. No carrier paperwork.
- All-day answering — every call, not just after hours
- 150 answered minutes / month (~75 calls)
- Margo's ElevenLabs voice
- EN · ES · Brazilian Portuguese
- Owner email after every call (transcript + recording)
- Same-day setup
Growth
Most pick this$249/mo
Everything in Solo plus auto-SMS follow-up from your business number once 10DLC carrier registration clears (~1 week).
- 800 minutes / month (~400 calls)
- Auto-SMS follow-up to every caller
- Native calendar booking
- Margo website chat widget
- 3 concurrent calls
- 10DLC registration filed during onboarding
Launch price: $49/mo for the first 20 businesses. After that Solo is $79/mo. Lock it in now and your rate never changes. Higher volume? See Managed at $499/mo — 1,800 minutes and 10 concurrent calls. Overage $0.28/min.
GarageDesk Pro Bundle
Save ~20% vs. à la carte$129/mo
$158/mo à la carte · all-in bundle pricing.
Call Margo + GarageDesk in one SKU. Margo answers the phone and books the work; GarageDesk runs the chat, status updates, and customer comms after the appointment is booked. Bought separately: ~$158/mo. Together: $129/mo.
- Everything in Margo Solo (150 min, ~75 calls)
- Full GarageDesk Pro chat + status comms
- Shared customer record across voice + chat
- EN · ES · Brazilian Portuguese
- Post-call email (Solo follow-up model)
- Month-to-month, cancel anytime
FAQ
Questions shops ask
Do I have to change my phone number?
No. You keep the number you already advertise. You set conditional forwarding on your line so calls reach Margo when you're busy, don't answer, or you're closed — the caller never sees a different number.
Does she answer after hours and on weekends?
Yes. Margo answers around the clock, and you can set a different greeting for nights and weekends.
What languages does she speak?
English, Spanish and Brazilian Portuguese. She follows the caller's language rather than asking them to press a number.
Will she book an appointment or just take a message?
Both are supported, and you decide. Calendar booking is part of Growth and Managed; on Solo she answers questions and takes a detailed message. Booking can also be switched off entirely for your business.
What if the caller wants a person?
She offers to take a message for you or to pass the caller to a fallback number you configure. You get an email with the transcript and recording either way.
What's involved in setting it up?
Your business details, hours, services and what you don't offer, then a test call to your forwarded line so you hear her before you commit. Text follow-up requires carrier registration, which is filed during onboarding — the approval timing is up to the carriers, not us.
What's included, and what costs extra?
Solo includes 150 answered minutes / month (~75 calls), Growth 800 minutes / month (~400 calls), Managed 1,800 minutes / month (~900 calls). Beyond that it's $0.28/min, texts are $0.01/segment, and an extra phone number is $10/mo.
What happens if a connected system is unavailable?
The call still gets answered. If a calendar or other connected system can't be reached, Margo takes the details as a message and flags it for you instead of guessing or promising a time.
Stop sending customers to voicemail.
Call (774) 436-2746 and say "auto repair." Margo will pitch you, take your info, and Steve will set up your demo within a day. No card, no contract.