For auto repair shops
A missed call is
a missed brake job.
Margo answers every call to your shop — after hours, weekends, mid-oil-change — in a warm human voice. She books the appointment, takes the message, deflects the 'is it ready yet?' calls, and never, ever quotes a price. From $79/mo. Live the same hour you forward your line.
Hear Margo answer for a shop
Call (774) 436-2746
Margo asks what business you run. Say "auto repair" (or press 2) and she'll pitch you live and take your callback.
What she does on day one
Built around the bay,
not a call center.
After-hours intake
Customer calls at 9 p.m. with a check-engine light? Margo picks up in your shop's name, gets the year/make/model, the symptoms, and the best callback number — and books a diagnostic for the next open bay.
Status calls deflected
'Is my car ready yet?' is the #1 interruption in the bay. Margo handles it: she takes the RO number, says you'll text or call back when it's done, and pings the service writer instead of pulling them off a vehicle.
'Do you work on my car?'
Margo knows your make list, your specialties (diesel, hybrid, fleet, European), and what you don't touch. No more callbacks just to say 'sorry, we don't do trannies.'
Never quotes a price
Hard-coded rule. Margo won't say a number, ever. She offers a free estimate appointment or takes a message for the writer. No more lost customers because someone guessed wrong on the phone.
Books into your calendar
Native booking calendar with service-to-duration mapping (oil change 30 min, diagnostic 60, brakes 90). Buffer time, blackout days, and tech-specific slots all configurable.
Post-call SMS recap
Every caller gets a text from your business number with the appointment time, the address, and a way to reschedule. Reduces no-shows by ~25%. (SMS turns on after 10DLC clears, ~1 week — voice is live same hour.)
vs. what you do today
Voicemail loses customers.
A front-desk hire costs $3,500/mo.
| Capability | Voicemail | Service writer answering | Margo |
|---|---|---|---|
| Picks up at 7 p.m. / Saturday / Sunday | — | — | Included |
| Books a repair appointment | — | Yes (if not slammed) | Included |
| Handles 'is my car ready?' | — | Pulls writer off bay | Included |
| Never quotes a price | n/a | Depends on staff | Hard-coded |
| Texts the caller a confirmation | — | Sometimes | Included* |
| Cost per month | $0 (and ~$15k/yr in missed work) | $3,500+ loaded | $79–$249 |
* Post-call SMS is on Growth ($249). Solo ($79) does post-call email instead — same content, lands in the inbox. SMS turns on automatically once your 10DLC carrier registration clears (~1 week after onboarding).
Pricing
Two plans.
Live the same hour.
Most shops start on Growth — the post-call SMS recap cuts no-shows by about 25%. Solo is the right pick if email follow-up is already enough and you want to skip carrier paperwork.
Solo
$79/mo
Voice answering + post-call email recap. Live the same hour you forward your line. No carrier paperwork.
- 300 answered minutes / month
- Margo's ElevenLabs voice
- EN · ES · Brazilian Portuguese
- Owner email after every call (transcript + recording)
- Same-day setup
Growth
Most pick this$249/mo
Everything in Solo plus auto-SMS follow-up from your business number once 10DLC carrier registration clears (~1 week).
- 800 minutes / month
- Auto-SMS follow-up to every caller
- Native calendar booking
- 3 concurrent calls
- 10DLC registration filed during onboarding
Higher volume? See Managed at $499/mo — 1,800 minutes and 10 concurrent calls.
GarageDesk Pro Bundle
Save ~20% vs. à la carte$129/mo
$158/mo à la carte · all-in bundle pricing.
Call Margo + GarageDesk in one SKU. Margo answers the phone and books the work; GarageDesk runs the chat, status updates, and customer comms after the appointment is booked. Bought separately: ~$158/mo. Together: $129/mo.
- Everything in Margo Solo (300 min, ~150 calls)
- Full GarageDesk Pro chat + status comms
- Shared customer record across voice + chat
- EN · ES · Brazilian Portuguese
- Post-call email (Solo follow-up model)
- Month-to-month, cancel anytime
Stop sending customers to voicemail.
Call (774) 436-2746 and say "auto repair." Margo will pitch you, take your info, and Steve will set up your demo within a day. No card, no contract.